Streamline your client onboarding process with DMA's secure and efficient SCRM platform.
DMA's SCRM system provides Investment Managers with direct access to initiate and manage client onboarding applications, reducing manual processes and accelerating account approvals. Investment Managers can capture client information, upload the required documentation, and submit applications directly to DMA's dedicated Onboarding Team for review.
Required Documentation
Individual Clients
To onboard an individual client, the following documents are required:
- Identity Document (ID or Passport)
- W-8BEN Form or DTD Form
Trusts
To onboard a Trust, the following documents are required:
- Trust Deed
- Letter of Authority
- W-8BEN-E Form
Corporate Entities
To onboard a Corporate Entity, the following documents are required:
- Updated CIPC Documents
- Shareholders Register
- Company Resolution
- KYC Documentation for all Directors, Shareholders, and Authorised Persons
How the Process Works
- The Investment Manager captures the client's information and uploads the required supporting documents directly into DMA's SCRM system.
- Once satisfied that all information is complete and accurate, the Investment Manager submits the application electronically to the Onboarding Team.
- DMA's Onboarding Team performs a detailed review of the application, conducts external verification checks, and manages any additional due diligence requirements where necessary.
- Applications that meet all compliance and regulatory requirements are escalated to Quality Assurance for a final review.
- Upon Quality Assurance approval, the Analyst finalises the account and provides the Investment Manager with confirmation of the approved account, including all relevant account details.
Key Benefits for Investment Managers
- Direct access to a secure, digital onboarding platform
- Simple and transparent process with clearly defined documentation requirements
- Reduced administrative burden through dedicated onboarding support
- Professional compliance and verification reviews conducted by DMA specialists
- Improved turnaround times and faster account activation
- Enhanced client experience through seamless digital onboarding
- Greater visibility and control over application submissions and progress
By leveraging DMA's SCRM system, Investment Managers can onboard clients efficiently and confidently, while DMA's onboarding specialists manage the compliance, verification, and quality assurance processes necessary to ensure a smooth and compliant onboarding experience.