Transfers
How to move securities and cash into, out of, and between DMA accounts.
General account management
Servicing and administering existing client accounts.
Onboarding
How to open a new account with DMA.
Trading & reporting
How trading, pricing, and reporting work on the DMA platforms.
Treasury
Funding accounts, making withdrawals, and working with the DMA Treasury desk.
What is OPUS, and why use it?
Trading and Reporting
What OPUS does, how reporting and trading work on it, and which DT code to use when contacting the Helpdesk.
what-is-opus
Working with DMA Treasury (V-Codes)
Treasury
How to use V-Codes when engaging with DMA Treasury for withdrawal and deposit requests.
working-with-treasury-vcodes
Withdrawing from a local investment account
Treasury
How to complete and submit the Withdrawal Form with the appropriate V-Code.
withdrawing-local-account
Funding details for DMA accounts
Treasury
How to obtain funding details and the rules around third-party, credit-card, and bank-specific deposits.
funding-details
Setting up a recurring withdrawal
Treasury
How to set up a standing withdrawal instruction using the Periodic Withdrawal Form.
recurring-withdrawal
Intermediary bank fees on withdrawals
Treasury
How intermediary and correspondent bank charges work on withdrawals under a shared-costs basis.
intermediary-bank-fees
Subscribing to live pricing
Trading and Reporting
How to subscribe to live pricing feeds on the DMA platform instead of the 15-minute delayed feed.
subscribing-to-live-pricing
Related orders
Trading and Reporting
Explanation of market, limit, stop, stop-limit, trailing-stop, and contingent order types.
related-orders
Pulling client statements on DMA Monitor
Trading and Reporting
How to find a client and pull historic reports on the DMA Monitor reporting platform.
pulling-client-statements
Net free equity
Trading and Reporting
What Net Free Equity is, how it is calculated, and how to avoid overdraft interest.
net-free-equity
Misdeal procedure
Trading and Reporting
Steps to follow and communicate to DMA when a trade has been placed in error.
misdeal-procedure
Margin closeouts
Trading and Reporting
How margin calls work and the utilisation levels and grace period that trigger a forced closeout.
margin-closeouts
Enabling short-selling of contract options
Trading and Reporting
How to activate the advanced option profile required to write or sell contract options.
short-selling-contract-options
Calculating conversion P/L
Trading and Reporting
How exchange-rate movements affect profit and loss on foreign-denominated positions, with a worked example.
calculating-conversion-pl
Calculating margin on a client account
Trading and Reporting
The formula used to calculate margin utilisation on a client account.
calculating-margin
Calculating CFD financing
Trading and Reporting
How overnight financing is calculated and charged on long and short CFD positions.
calculating-cfd-financing
Allocation of dividends on CFD positions
Trading and Reporting
How dividends on CFD positions are booked, including the effect of holding a short position.
dividends-on-cfd-positions
Investment Manager Onboarding via DMA's SCRM System
Onboarding
What SCRM onboarding is and how it reduces due diligence and turnaround times.
scrm-onboarding
Completing a W8BEN, W8BENE or W8IMY
Onboarding
Links to the IRS forms and instructions for natural persons, legal entities, and qualified intermediaries.
completing-w8-forms
Opening an individual account
Onboarding
Requirements and supporting documents to open an individual investment account.
opening-an-individual-account
Opening a trust account
Onboarding
Requirements to open a trust account, with supporting documents for South African and foreign trusts.
opening-a-trust-account
Opening a corporate account
Onboarding
Requirements to open a corporate account, structured by investment-manager relationship and jurisdiction.
opening-a-corporate-account
Remediation (KYC) process
General Account Management
Why DMA collects and updates KYC information and what happens during client remediation.
remediation-kyc-process
Giving clients online access
General Account Management
Setting up trading or reporting access for clients and resetting passwords.
giving-clients-online-access
Giving trading access to individuals
General Account Management
Using the Authorised Dealer Form and FICA details to grant trading access on a structure or legal entity.
giving-trading-access-to-individuals
Requesting IT3 certificates
General Account Management
How to request IT3B and IT3C certificates for individual clients or in bulk.
requesting-it3-certificates
Moving cash between sub-accounts
General Account Management
Completing and submitting the cash journal to transfer funds internally between sub-accounts.
moving-cash-between-sub-accounts
Electing on a corporate action
General Account Management
How to elect on a corporate action for a client account or segment via the DMA trading platforms.
electing-on-a-corporate-action
Stock transfer in and out of DMA
Transfers
Documents and template guidance for transferring stock into or out of DMA, including the account closure fee.
stock-transfer-in-out
Position movements
Transfers
How to move positions between DMA IDs or sub-accounts, with template guidance and costs.
position-movements
Completing the price change template
Transfers
Column-by-column guidance for submitting a price change, including the per-line charge.
price-change-template
Direct Registration System (DRS) documents
Transfers
Documents required to hold assets in book-entry form directly with the issuer, and the associated costs.
drs-documents
Removal of delisted shares
Transfers
How to submit the shares transfer form to have delisted shares removed by DMA's trading desk.
removal-of-delisted-shares